This is the page that shows how to upload. Please make sure that the only thing they have messed with is the fields. Click files, and see if they have any files. If so, and the url is not already there, copy the picture and the download link to the proper fields. If no download name is given, please use the name of the program with the extension being whatever the file extension is for the file that was uploaded. Change the name of the page to the name of the program. Last, but not least, remove the pending tag.
How To Upload